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CUSTOMER CONTACT

Our working hours are Monday-Friday 8am-8pm and 10am-5pm on Saturday.


If you have a question about any products on the site, please visit the relevant product page and click the 'ask the seller a question' button.


If you have a question about your order, please visit the 'my orders' section of your artisna.in account, or click the 'where's my order' button below, and use the 'contact the seller' button found on each order.

Where's my order

If you need help with gift selection, payment issues or you have already attempted to contact the seller, please complete the form below.

If you are a customer and would like to place an order by phone or contact a member of our in-house customer service team, please call us on 201 562 2787 between 8am and 8pm Monday to Friday. We are also available on our live Chat function between 10am to 5pm on Saturdays.


If you have a wedding list or are having difficulties buying from a wedding list and need assistance
Please email: [email protected] -or- Phone us on 201 562 2787.

Partners

For information about joining artisna.in as a partner, (that’s what we call our sellers) please complete the online enquiry form: join us. Alternatively you can contact us directly at: [email protected].


If you are a partner selling on artisna.in and you need to get in touch with us about production or have a query about the Content Management System then please go to the support area in the CMS.

Other

You can also write to us at [email protected]


We’ll be very happy to help.

  1. Please do not include any sensitive personal details or credit card information in your message. Your personal security is very important to us.

To ensure the seller’s response reaches your inbox please add [email protected] to your email address book.